Like all ticketing platforms, we charge a booking fee on the paid tickets we sell. Unlike other ticketing platforms, 100% of the profits we make fund charitable projects. Once our costs are covered and we ensure Humanitix is sustainable, every dollar of leftover profit from our booking fees goes to impact - to partner charity projects and our own in-house charitable initiatives like our accessibility work for people with vision impairments.

As a registered charity, we don’t have any shareholders or venture capitalists waiting for a return on their investment. That means the money that would normally line shareholders’ pockets or make founders wealthy goes straight towards our mission of investing in humanity.

For a full breakdown of how our donation model works, including donation receipts and details on our charity partners, visit our Impact FAQs.

We do. A portion of our giving supports communities in Australia, New Zealand, the United Kingdom and the United States - the markets where we are incorporated with offices. We will add to this as we continue to expand globally. Our Staff Giving program in particular channels hundreds of thousands of dollars to local causes chosen by our team.

In addition to our local impact, we direct a significant portion of our evidence-based giving to some of the poorest parts of the world - places like Sub-Saharan Africa - because each dollar goes dramatically further there. In wealthy countries, the challenges people face are real, but often complex and systemic. In the world’s poorest communities, the needs are far more basic: a child might die from a preventable disease for want of a treatment that costs a mere few dollars, or miss out on an education because their family can’t afford miniscule school fees. When we follow the evidence on where each dollar saves or improves the most lives, it consistently points to these communities. 

That doesn’t mean local giving isn’t important - it is, and we do it. But we believe we have a responsibility to maximise the impact of every dollar, and sometimes that means reaching the communities where the need is most urgent and the cost of intervention is the lowest.

No. Humanitix is strictly apolitical and non-religious. We don’t fund lobbying, we don’t take political positions, and we don’t align ourselves with any government, ideology, movement, or political cause. This principle applies to our charitable giving, our Staff Giving program, and our platform policies equally. We focus exclusively on what unites our diverse team and the vast majority of our event hosts: alleviating poverty and giving children a fair shot at life.

Absolutely not. There are hundreds of thousands of events hosted on Humanitix globally, spanning the full spectrum of political, cultural, and religious perspectives. An event appearing on our platform should never be read as an endorsement of its speakers, hosts, or content - just as a library stocking a book doesn’t mean the library endorses that author’s views. Our role is to provide ticketing infrastructure and to turn booking fees into charitable impact. It is not our role to decide who can speak at what event. That responsibility belongs to the legal system, and where content is unlawful, we remove it.

Humanitix is a registered charity regulated by the ACNC (Australian Charities and Not-for-profits Commission), and we comply fully with all reporting requirements. However, there is a subset of charities that operate in competitive commercial environments of which Humanitix is one, and we exercise our right under the ACNC’s guidelines to withhold certain commercially sensitive financial information from the public register.

The reason is straightforward: while we are a charity, we compete directly with for-profit ticketing companies. If our detailed line-by-line financial statements were publicly available, our commercial competitors would gain an unfair advantage - they would be able to see our cost structures, margins, and operational details in granular detail, while we have no equivalent visibility into theirs. This would be potentially very damaging to our operations and create a fundamentally uneven playing field.

The ACNC explicitly recognises this concern and provides guidance for charities in our position. You can read the Commissioner’s Interpretation Statement on withholding commercially sensitive information on the ACNC website. We are fully transparent with our regulator and we publish our donation receipts for the public to provide evidence of the incredible amounts Humanitix is now donating to charity every year at no extra cost to anyone.

We choose our charity partners in collaboration with The Life You Can Save. This ensures that our giving is directed towards evidence-based interventions that create measurable, positive impact. We focus particularly on closing the education gap and alleviating poverty, with partners operating across Australia, the United States, New Zealand, the United Kingdom and developing regions globally.