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Supercharge your sales with Humanitix's Abandoned Cart Emails

10th Sep 2024

Supercharge your sales with Abandoned Cart Emails because no one likes to be left hanging!

We've all been there - we watch the event page views climb, the pending ticket numbers tick up, then *poof*, they disappear. Gone. Cart abandoned like a forgotten umbrella. 🌂🙁

Liz Lemon in 30Rock saying What? That's it?

If you’re an event host, it’s heartbreaking. But guess what? Humanitix has your back with a clever, hands-off solution: Abandoned Cart Emails!

Picture this: A potential attendee browses your event, starts buying tickets, then gets distracted by...who knows? Maybe their cat decided to knock over a glass of water. 🙈

Enter Humanitix’s Abandoned Cart Emails—a friendly reminder that gently (but effectively) nudges those almost-customers back to your event. It’s like saying, “Hey, we noticed you were super close to joining the fun—don’t miss out!”

A moving gif of a parrot gently nudging another parrot


How does it work?

Humanitix’s Abandoned Cart Emails are as easy as 1-2-3:

1. The Wait: When someone starts buying tickets but doesn’t finish, Humanitix gives them a few hours to think it over. No rush, no pressure.
2. The Reminder: If they still haven’t purchased, a friendly, personalized email is automatically sent out with a link to jump right back into the checkout process. Easy-peasy.
3. The Win: Many customers just need a nudge, and these emails do exactly that—turning lost opportunities into confirmed sales.

Spongebob doing a celebratory dance with captions Woot Woot


And the best part? It’s totally automatic. Humanitix swoops in on your behalf, sending out these follow-up emails for free, so you don’t have to lift a finger (or worry about chasing people down).

Oh, and don’t worry about spamming people. Humanitix ensures these emails only go out if the customer hasn’t opted out of communications, and there's an unsubscribe link if they no longer want to receive these reminders. We also limit how many times this type of email can be sent to any one person over a rolling period, so it's not guaranteed that every prospective buyer will receive an abandoned cart email.

A man saying 'They thought of everything here'


Why do you need this?

Aside from the obvious — more sales — there are a few reasons why these little nudges are your new best friend:

1. Save the Sale!

Let’s face it: abandoned carts = lost revenue. But with a quick, well-timed reminder, you can recover those almost-there sales, turning potential ghosters into full-fledged attendees.

2. Stay Top of Mind

People are forgetful. Abandoned cart emails keep your event fresh in their minds, reminding them of how close they were to locking in some future good times. 🎶

3. Tap into a Bigger Audience

This isn’t just for folks who already know about your event. Thanks to the Humanitix Discover Network, your event gets in front of millions of ticket buyers. And if one of them abandons their cart? Bam—email sent on your behalf. 💪

An excited dog running around doing the happy dance

Ready to rock?

If you're ready to recapture those runaway ticket sales, the automatic Abandoned Cart Emails on Humanitix are a no-brainer. They save time, boost your bottom line, and—let’s be honest—make you look like a sales-savvy genius.

If you are already hosting events on Humanitix, there's nothing you need to do - the emails are already live and doing the hard work for you! Results and stats from any Abandoned Cart Emails will soon appear in your Humanitix Analytics reports as well. 👀

If you're new to Humanitix and would like to give this a try, sign up for free or request a demo here.

Humanitix
Humanitix

Humanitix is the ticketing platform that dedicates 100% of profits to charity. With tickets for good, not greed, Humanitix takes the booking fees we all hate paying and dedicates the profits to charity. Your booking fees help provide access to education, healthcare and life’s basic necessities to millions of humans across the world.

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