Mid/Junior Product Designer

Sydney, Australia
Full time
Our team having dinner together
Our team volunteering for a fundraiser

We are Humanitix

Humanitix is the world's first not-for-profit ticketing platform. We believe businesses that align profit with purpose can solve the world's biggest problems.

Since launching in 2016, we have grown exponentially, transforming over $2.5M of annoying booking fees into donations towards impact projects. Events we work with range from music and art festivals, conferences, galas, expos, workshops, schools, and university events, you name it! In 7 years, we have become the go-to platform for hosts to manage their events, sell tickets, and create impact through our philanthropic model. And the best part? We’ve only achieved 1% of what we know we’re capable of.

We are a global business with offices in Sydney, Auckland, and Denver. At Humanitix, we celebrate the diversity of thought, perspective, and expression, and we look for many different skills and abilities that can enhance Humanitix’s offerings and our culture. So, even if you don’t think you quite meet all the skills listed or tick all the boxes, we’d still love to hear from you!

For a Cliffnotes summary of the Humanitix model, check out the first 5 mins of Sam Harris' podcast (#271 Earning to Give)

About the role

We are looking for a product designer to help us create exceptional user experiences across our applications through workshopping new features, driving best practices, and building out our design component library. You will work closely with our lead product designer, engineering team, and customer experience team. In simple terms, you will make our product look kick ass!

What we are looking for

  • You are ethically aligned and genuinely inspired by our mission.
  • You have a passion for product design
  • You have a keen eye for design and the desire to add the extra 1% that makes good applications great
  • You have an outstanding portfolio, showcasing a foundation in Product Design, UX, and prototyping
  • You have the skills to communicate and collaborate directly with engineers and members of the product team.
  • You can use flows/wireframes to articulate design rationale and capture feedback quickly
  • You are able to prototype and validate key product features and functionality using lo-fi mock-ups or hi-fi prototypes
  • You possess a strong UI skillset across mobile, tablet, and desktop. You have a passion for creating experiences that are not only highly functional but also aesthetically pleasing.
  • You will be able to help design marketing collateral
  • Collaborating with the product owner and the wider team to understand our end-user goals, needs, and behaviors.
  • You contribute to the creation and maintenance of our Design System
  • You ensure that your designs are inclusive and accessible and follow any standards we have regarding accessibility.
  • You have a good sense of humor and a warm heart - your colleagues are awesome human beings who bring their personalities into the office.

Why You’ll Love It Here

  • You will have JOINT OWNERSHIP to contribute and change the product/engineering processes & be responsible for its success
  • We do not micromanage anyone, you are trusted, have full autonomy, and are treated as an adult
  • We ONLY hire other smart, ambitious people who LOVE to learn and grow
  • You will get to work on interesting projects that get used by millions of people
  • As an early team member, your input will be absolutely CRITICAL to the success of the company in all areas.
  • We have a collaborative and supportive environment where teamwork and communication are encouraged. You will work closely with other developers, project managers, and stakeholders to ensure that the software meets the needs of the organization and its users.

At Humanitix, you’ll learn how to

  • Work hard. Play harder. And maintain a healthy balance. We celebrate great work ethic but also like to have fun. We recognise that there are only 24 hours in a day to split your time between your career, loved ones, passions, and pursuits outside of work.
  • Make genuine connections by bringing your authentic self to work. Your colleagues can be your friends too, sometimes lifelong.
  • Ask for forgiveness, not permission. We encourage experimentation and reward initiative. Have an idea so crazy you think it just might work? Go for it and share the results.
  • Give and receive direct and constructive feedback. It may feel uncomfortable at first but a huge growth opportunity awaits.
  • Ask for help and escalate issues. You are not expected to be a superhero.

Perks of being a Human @ Humanitix

  • You get to be a part of a world-first global tech charity that is pioneering a new model of compassionate capitalism, bringing together business and charity in the best way for 100% purpose.
  • You’ll rest easy with the knowledge that your day-to-day work is making a positive impact in the lives of Humanitix’s beneficiaries.
  • We trust you, we value your opinion and foster a non-hierarchical culture.
  • We offer a competitive salary plus salary packaging for additional tax benefits.
  • You’ll love our awesome office in the character-filled neighbourhood at The Rocks, Sydney.
  • You get to contribute to our team culture and connect with like-minded human beings who are passionate about our mission and take pride in the work they do.
  • You’ll love our emphasis on social events that allow the team to connect outside of the office environment, like our annual off-site retreat as well as fun and quirky celebrations organised by the Vibe Tribe.

Humanitix’s mission, vision & core values

Our mission is to bring people together to inspire and invest in humanity, far beyond traditional corporate responsibility. Humanitix is an experiment in compassionate capitalism and a new model for charity and business. Our ultimate vision is a world where all businesses, structures, and systems work in harmony with humanity to serve the best interests of all people and our planet.

Show up

We go all-in for our customers and for each other because we care about what we do. It also doesn't hurt to say “I love you”. Try it.

Be bold

Think for yourself, say what you believe, and have the curiosity and courage to lead us further forward into new territory. Let's go.

Keep it weird

We celebrate humanity, thrive on individuality, and love all the ways we are different. Bring your true self to work* and be inclusive, open, and transparent.

*Shoes optional.

The world is not f*cked

Yep, it can be a lot better, but there's no future in giving up. We create a better world by choosing positivity, investing in humanity, and forging pathways to progress. Be humane.

To Apply

In addition to your resume, please submit a short cover letter. Let your personality shine through in the cover letter and help us learn why you want to help empower the team, hosts, and customers. What else are you passionate about? What about this job attracts you? Why will Humanitix change the world?

We make hiring decisions based on your experience, skills, and passion. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.